Shipping policy

SHIPPING POLICY


Last Updated: June 2026


Thank you for shopping with Ricca Beauty. We are committed to processing and shipping your order as quickly as possible.


Order Processing


Orders are typically processed within 1–3 business days after payment has been received and verified.


Orders placed on weekends or holidays will begin processing on the next business day.


During product launches, promotions, holidays, or high-volume sales periods, processing times may be extended.


Shipping Rates


Shipping rates are calculated at checkout based on the shipping destination, package weight, and selected shipping method.


Any available free shipping promotions will be clearly displayed on our website.


Shipping Timeframes


Estimated delivery times:


  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 1–3 business days (if available)


Delivery estimates begin after the order has been processed and shipped.


Please note that shipping carriers may experience delays that are beyond our control.


Order Tracking


Once your order has shipped, you will receive a shipping confirmation email containing tracking information.


Tracking updates are provided directly by the shipping carrier.


Incorrect Shipping Information


Customers are responsible for providing accurate shipping information at checkout.


Ricca Beauty is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses.


If you notice an error in your shipping address, please contact us immediately.


Lost, Stolen, or Delayed Packages


Once a package has been transferred to the shipping carrier, delivery responsibility rests with the carrier.


Ricca Beauty is not responsible for:


  • Lost packages
  • Stolen packages
  • Delivery delays caused by carriers
  • Weather-related delays
  • Customs delays


If your package is lost or delayed, we recommend contacting the shipping carrier directly. We are happy to assist by providing any information needed to support a claim.


Damaged Packages


If your order arrives damaged, please contact us within 7 days of delivery.


Please include:


  • Your order number
  • Photos of the damaged item(s)
  • Photos of the shipping package


We will review the claim and work to provide an appropriate resolution.


International Shipping


International shipping availability may vary by location.


Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local government.


Ricca Beauty is not responsible for these additional charges.


Contact Us


If you have any questions regarding your order or shipping status, please contact our customer support team and include your order number for faster assistance.